Frequently Asked Questions About Reusable Plastic Logistics Products
Find practical answers about selecting, customizing, ordering, using, and maintaining reusable plastic crates, stack-and-nest containers, and crate dollies. If your application has specific size, load, handling, or shipping requirements, send us the details for a product recommendation.
Orders & Shipping
Minimum order quantity varies by model, stock status, color, customization, and packaging requirements. Send us the product name or model, required quantity, and destination to receive an accurate quotation.
Lead time depends on product availability, order quantity, customization, packaging, and the production schedule at the time of order. Standard and customized orders may have different timelines. The confirmed lead time will be stated in the quotation or order confirmation.
KEYUN can coordinate export shipment based on the order and destination. Available terms, packaging, transport mode, estimated freight, and required documents depend on the project. Please provide the destination country, city or port, postal code, and preferred shipping terms when requesting a quote.
Please include the product or application, required dimensions, expected load, order quantity, color, logo or labeling needs, operating environment, destination, and target delivery date. Photos, drawings, existing product references, and equipment dimensions can help us recommend a more suitable option.
Product Selection
KEYUN’s current product range focuses on collapsible plastic crates, stack-and-nest containers, and crate dollies. These products support reusable storage, internal transport, order handling, distribution, and returnable logistics applications. Visit our product pages to compare available designs and specifications.
A collapsible crate folds down when empty to reduce return-transport and storage volume. A stack-and-nest container normally stacks when loaded and nests inside another container when empty, depending on its orientation. The better option depends on your handling process, usable internal volume, return flow, cleaning requirements, and available storage space.
Start with the required external and internal dimensions, unit load, stacking method, handling frequency, operating environment, cleaning process, and transport method. Also tell us whether the container must work with a specific dolly, rack, conveyor, vehicle, or returnable packaging system. We can then help narrow down suitable models.
Compatibility depends on the container footprint, base design, dolly deck, wheel arrangement, and total moving load. Do not select a dolly by external length and width alone. Send us the container model or base dimensions so the combination can be checked before ordering.
Available dimensions and declared load information should be checked on the relevant product page or specification sheet. Static load, dynamic load, stacking load, and load during wheeled movement are different conditions and should not be treated as interchangeable. Contact us if your application requires a specific test condition.
Use & Maintenance
Suitability must be confirmed for the exact product, material, exposure conditions, temperature range, cleaning method, and applicable regulations. Do not assume that every model has the same food-contact, low-temperature, UV, or chemical-resistance performance. Tell us the complete use conditions before ordering.
Remove loose debris before washing and use a cleaning method compatible with the product material and the goods being handled. Avoid unverified chemicals, excessive temperature, or equipment that may deform or damage the product. For regulated applications, follow the site’s validated cleaning and hygiene procedure.
Inspect the body, corners, base, hinges, latches, handles, wheel mounts, and casters as applicable. Look for cracks, deformation, sharp edges, loose components, abnormal wheel movement, or damage that may affect stacking and handling. Remove questionable units from service until they have been assessed.
Use the website inquiry form and include the product model, order reference if available, application, quantity, destination, and clear photos or video of the issue. Complete information helps the team review the request and respond more efficiently.
Get the Right Reusable Plastic Logistics Solution
Tell us about your application, quantity, dimensions, load requirements, and delivery destination. Our team will recommend suitable crates, containers, and dollies and provide a tailored quotation.
Factory-Direct Support
From product selection and manufacturing coordination to final delivery.
Export-Ready Supply
Quality inspection, secure packing, and international shipment support.
Built for Reuse
Durable, stackable products designed for efficient logistics operations.
